Shawbrook’s Commercial Mortgages team has seen its E-AIP platform grow in popularity amongst its panel of broker partners.
With Shawbrook’s data and projects team carrying out ongoing system upgrades behind the scenes, January 2017 was the most successful month to date for E-AIP – 45% of applications resulted in a credit-backed IMO within 15 minutes for brokers using the service.
Karen Bennett (pictured), managing director of Shawbrook Commercial Mortgages, said: “How can we make our brokers’ lives easier? It is a question that drives the commercial mortgages team within Shawbrook Bank and one of the main reasons we introduced E-AIP back in April 2016.
“The stats make it clear: the commitment of our Data & Projects team is having a positive impact on both broker and borrower. This is E-AIP at its best: innovative, user-friendly and increasingly intelligent.
“Whilst E-AIP removes much of the manual element of the application process, it is important to note that our expert teams remain at the end of the phone to support. We are a business built on personal relationships and our technological improvements will always work in tandem with this core business feature.”