Steve Wood, underwriter at Kent Reliance for Intermediaries, has now taken up an onsite position at Complete FS.
Tony Salentino, Complete FS director, said: “Having Steve onsite on Mondays, Wednesdays and Fridays means that we will be able to offer greater continuity of decisions and faster service.”
Adrian Moloney, director of sales at Kent Reliance for Intermediaries, added: “Kent Reliance is committed to exceeding the expectations of our intermediary partners and this initiative is testimony to that.
“We are experts at servicing hard to place cases and Steve’s weekly tenure at Complete FS makes common sense in the fast paced mortgage market.
“Supporting introducers will benefit from direct decisions in principle, underwriting under one roof and quicker turnaround times on decisions in principle and urgent cases.
“Most importantly, offers will be issued by the underwriter directly from Complete FS’ offices, which our brokers and their clients will find extremely beneficial. Steve has a mandate which will mean that only very few cases will need to be referred to head office.”