Shawbrook Bank has hired a lending manager in Mark Palmer and made several other appointments.
Palmer worked as a mortgage adviser and then supervisor at Yorkshire Building Society and is responsible for overseeing cases with repeat Shawbrook clients.
Also joining is Mark Valmont as a quality control officer and Amanda Howe and Ella-Louise Smith as lending officers.
Palmer said: “Shawbrook was recommended by a friend and colleague during my time at the Yorkshire Building Society, who now works in the specialist residential team here at Shawbrook.
“Having learned about the bank’s vision and its history of delivering a service-driven, case-by-case approach to commercial lending, I knew that this was the place where I wanted to work.
“As someone who has been in the mortgage industry for a number of years, I love the bespoke approach to lending where applications are dealt with on a common sense basis. It’s a much more enjoyable way to work and takes into account the individual circumstances of brokers’ clients, rather than the production line “computer says no” approach.”
Karen Bennett, sales and marketing director for Shawbrook Commercial, added: “We are investing into the future of the Commercial division whilst simultaneously expanding the resource available to our brokers’ clients with immediate effect.
“Each employee has been chosen for their experience and suitability for their respective roles, and we are confident that these new starters will deliver the level of personal, progressive service to our Broker Partners which Shawbrook is renowned for.”