Shawbrook upgrades online application platform
Shawbrook has upgraded its online application platform, E-AIP and has now made its short-term lending range available through the platform.
It said the platform involves keying applications directly onto the system for a virtually instant decision, it’s available for loans up to £15m, valuation and solicitors are instructed on receipt of terms and there’s a simple, digital journey with the sales desk at the end on the phones for assistance.
Gavin Seaholme, Shawbrook head of sales, said: “We’ve worked extremely hard to build a slick journey for our short-term offering within the E-AIP platform and I’m delighted with the results.
“We tested this enhancement with some of our broker partners prior to going live and received some positive feedback and suggestions for improvement, which we were able to implement prior to releasing to the rest of our panel.
“Technology is clearly important in this space, but we have not lost sight of the fact that within an often complex market it pays to have a person on hand to assist if necessary, and that’s something we retain across our proposition regardless of the investment we make in our platforms.”
Kris Corns, operations director for Crystal Specialist Finance, a Shawbrook accredited broker, added: “For a lender to have such a strong online portal in the shape of Shawbrook’s “E-AIP” is a great benefit to all of us at Crystal.
“To be able to quickly key on a case, to get real-time updates along with rapid decisions, means we can give more clients the journey and outcome they deserve. To have this smooth online process extended into the short-term lending space just adds even more value.”